To place an order
click on the "Buy Now" button
next to the product you wish to purchase, then follow the easy instructions
on our Secure Ordering System. Upon completion of your order you
will receive a confirmation E-mail (if provided) of your order and
an Order Number(Shopper ID).
If you prefer, you can also place your order by credit card over the
phone at 1-877-878-9882.
To fax or mail us your information, click here for our ORDER
FORM. Print it on your printer, fill it out and fax
or mail it to us. Our fax number is 1-800-846-7609.
Our hours are from 9 AM to 5 PM , M-F, MST. If you have any questions,
please give us a call.
Do not send
credit card information using E-mail. E-mail is not secure.
When placing your order by phone, please have the following information:
1. Your full name or company name.
2. Your address, phone number, E-mail address .
3. Product Name and SKU number.
4. Quantity desired.
5. A copy of your prescription if required*
All sales are final at the time
the order is shipped. Any cancellations after the
item is shipped will be treated as a return
(See Return Policy). All shipping charges posted
on this website and in the shopping cart are for the
Continental U.S. only.
Shipping to Alaska and Hawaii or
any U.S. territory
will incur additional shipping charges.
Any changes or inaccuracies must be made or corrected
before the order is shipped. Additional shipping, redelivery, customs
and duty charges are the responsibility of the purchaser.
*Orders requiring a prescription will only be
shipped after Quality Medical
Inc. has received a copy of the prescription. Fax a copy to:
We accept most Major Credit Cards. These include
Visa, Master Card, Discover and American Express.
Standard Shipping is by FedEx or UPS ground 2-5 days or USPS
Priority Mail 2-4 day service or First Class Mail.
We gladly ship to EPO and APO addresses.
For 2nd Day or Overnight Shipping, Please give us a call: 1-877-878-9882, for orders placed online using expidited shippping, order must be placed by 12:00 pm MST for same day shipping. Orders placed after 12:00 pm will ship the following business day. If you need Saturday delivery please call 1-877-878-9882. Expedited orders placed via the website will be delivered M-F only.
Quality Medical, Inc, upon shipment of your product, will notify you
by E-mail (if provided) of the date of shipment and any related shipping
and tracking information that applies when requested. Orders shipped Priority Mail will not have tracking information. Tracking information on orders shipped Third Party will not immediatly be available. If customer declines
insurance, customer bears full responsibility for any loss or damages
Any terms and conditions listed on individual web pages of Quality Medical Inc are in addition to the terms and conditions stated on this page.
Liability Disclaimer - Please read and follow
all user instructions provided with your product(s). Buyer
agrees to indemnify and hold harmless Quality Medical Inc., it's
employees, officers, directors, parent, subsidiary and affiliates
from any and all injuries, damages, claims and expenses related
to the use or possession of any product sold on this website. Quality
Medical Inc. cannot advise or recommend any product beyond it's
intended use. Please consult your doctor or the equipment
manufacturer for advice on the use of any product.
Quality Medical Inc. - Return Policy
The goal of Quality Medical, Inc. is your complete satisfaction.
We want you to be happy with your purchase. If within 15 days of
invoice date, the product purchased from Quality Medical, Inc. is
defective in material and /or workmanship and you have the original
packaging, in new unmarked condition with all original parts, instructions
and warranty cards, we will exchange the defective product in accordance
with the manufacturers policies less any shipping or handling charges
that may apply.
* You MUST call for an RMA number before
returning any product defective or otherwise to Quality Medical Inc.
Do not refuse your shippment. Items returned without an RMA number will not be accepted or held by
Quality Medical Inc. We reserve the right to be the sole determiner
of the definition of defective. We suggest that you use UPS or Priority
Mail and for your protection, return the package INSURED and keep your
receipt. Sorry, we cannot accept C.O.D. returns. Please enclose a copy
of your original invoice with the package and place the RMA number
on the shipping label for prompt service. RMA numbers expire after 15 days.
After the 15-day period has expired, consult the manufacturer's warranty
instructions enclosed with the product. These returns must be made
through the manufacturer for repairs under their warranty provisions.
Any and all shipping, insurance and handling charges incurred by the
purchaser for warranty service or returns are the sole responsibility
of the purchaser. Any returns for incorrect address, order errors,
items refused upon delivery or for any other reason whatsoever (other
than warranty service) are subject to a 20% restocking fee.
item sold by Quality Medical Inc. that is used on or contacting
the skin, used for oxygen or medication delivery cannot be returned
under any circumstances. This includes cast protectors. These
products cannot be re-sold or used by any other party or consumer.
All Bathroom Safety products and special order items, including
wheelchairs and scooters, cannot be returned.