Quality Medical Inc.
4829 S. Kirk Way.
Aurora, CO 80015
1-877-878-9882
1-800-846-7609 - Fax


This scooter repair program is offered through Wheelchair and Scooter Repair. Quality Medical Inc does not service, repair or make any claims in connection with services offered through Wheelchair and Scooter repair or ActiveCare Medical. If you require service you must call Wheelchair and Scooter Repair. Quality Medical Inc is not liable for any damage, costs, injury, death or any claims related to the sale, service or repair of any scooter, wheelchair or power chair.

Wheelchair and Scooter Repair Premium Service Program (PSP)
Terms and Conditions
IMPORTANT – READ IN FULL BEFORE USING THE PROGRAM:
Please carefully read this entire document. It describes the terms of the Wheelchair and
Scooter Repair Premium Service Program (the “Program”) under which Wheelchair and
Scooter Repair will provide you with outsourced in‐warranty labor, service, parts and
repair on registered products (the “Services”). Wheelchair and Scooter Repair will
provide the Services only in the United States and only if you accept the terms of this
Program. You accept this Program and the terms and conditions described herein by
returning the Wheelchair and Scooter Repair Premium Service Program end‐user
registration form, to Wheelchair and Scooter Repair and by paying the requisite
registration fee ($70.00 for standard power wheelchairs and scooters, $100.00 for
bariatric (products designed for 350lbs or greater) power wheelchairs and scooters)
A. UNDERSTANDING THE PROGRAM
This Program does not replace the warranty for any product. The Wheelchair and Scooter
Repair Premium Service Program is not a warranty or extended warranty and it is not
sold to any consumer. Instead, this Program can only be purchased by you as a provider,
to outsource your labor, service, parts and repair operations during the warranty period
of registered power wheelchairs and scooters when purchased new and unused.
B. PLAN IS OFFERED TO YOU AND PAID BY YOU AND NOT BY CONSUMERS
The Program is offered to you and the cost is charged to you. The Program offers you a
way to outsource your performance of non‐reimbursed labor, service, parts and repairs
during the warranty period for your consumers and enjoy the resulting savings in time
and overhead. If you decide to charge consumers, those charges would not be
reimbursable by any state or federal health care program and should not be submitted.
For any covered post‐warranty services and repairs, the third‐party service centers, and
not your dealership, will offer Medicare or other insurance billing. Before charging
consumers, please consult with a legal adviser to determine if there are any laws in your
state applicable to consumer service contracts. If you charge consumers, this Program
would still be between Wheelchair and Scooter Repair and you and is not transferable to
the consumers. Instead, you would have to create your own contract with your
consumers to cover what services you will provide to them.
C. COVERAGE OF THE PROGRAM
Subject to any limitations in the applicable warranty, the Program covers all needed
warranty parts and services, during the warranty period, only for the eligible
manufacturers listed below. You are the covered party under this Program, and not your
consumer. The Program can be ordered in conjunction with the purchase of any power
wheelchairs or scooters built by a supported manufacturer.

Once the Program is purchased for an eligible product, that product becomes a “covered
product.” The Program can also be ordered after the time of the eligible equipment
purchase, provided that the applicable warranty is still in force, and that the eligible
equipment has not been used. The program is limited to the remaining time on any
applicable manufacturer warranty.
D. WHAT THE PLAN DOES NOT COVER
THE PROGRAM DOES NOT COVER BATTERY RE‐CHARGING. THE PROGRAM DOES NOT
COVER THE INITIAL SETUP OF THE COVERED EQUIPMENT OR ANY ADJUSTMENTS TO
INITIAL SETUP. THE PROGRAM DOES NOT PROVIDE ANY CONSUMER EDUCATION OR
TRAINING FOR THE COVERED EQUIPMENT. THE PROGRAM DOES NOT PROVIDE
IMMEDIATE “IN THE FIELD” ASSISTANCE TO THE CONSUMER – IT IS INTENDED TO
PROVIDE SERVICE IN THE CONSUMER’S RESIDENCE OR AT A NEARBY SERVICE
LOCATION.
THE PROGRAM DOES NOT COVER ANY PARTS OR SERVICES IF THE COVERED
PRODUCT’S CONDITION OR USE IS EXCLUDED FROM COVERAGE UNDER THE
LIMITATIONS CONTAINED IN THE PROVIDING MANUFACTERERS’ WARRANTY,
INCLUDING BUT NOT LIMITED TO EXCLUSION OF ANY LABOR, SERVICE, PARTS OR
REPAIRS REQUIRED DUE TO NORMAL WEAR AND TEAR, ABUSE OR MODIFICATION OF
THE PRODUCT.
PLEASE REVIEW THE WARRANTY IN FULL TO UNDERSTAND THE EXCLUSIONS IN THE
WARRANTY.
E. START DATE AND EXPIRATION DATE OF THE PLAN
The Program will begin when you purchase it and it will expire when the applicable
warranty expires – the Program does not extend the warranty. If the Program is
purchased for an unused item whose warranty expires before the end of the Program
term (12 months), labor will remain free for the end‐user, but parts will be charged to the
end‐user, providing medical equipment retailer or manufacturer.
F. HOW THE PLAN WORKS
You will activate the Wheelchair and Scooter Repair Premium Service Program for a
particular covered product by sending in the activation form. Then, if any service, parts or
repair are needed, your consumer will call the toll‐free number provided by Wheelchair
and Scooter Repair for service. Within 24 hours of the original consumer phone call, the
consumer will receive a return phone call to schedule service. This applies to the
standard, Monday through Friday, work week and does not apply to Saturday and Sunday
or Federal holidays. On the scheduled date and time and at the agreed upon location, a
trained service technician will then provide the Services.

IMPORTANT NOTE: The Program does not provide immediate “in the field” assistance to
the consumer – it is intended to provide service in the consumer’s residence or at a
nearby service location. If immediate emergency attention is needed (a service visit
within 24 hours), the original provider of the equipment may be notified to directly assist
its consumer to ensure the best level of consumer service.
G. THE POST‐WARRANTY PERIOD
The Program does not provide coverage after the warranty expires. During the postwarranty
period for any needed labor, service, parts and repair, your consumer will be
responsible for any charges that are not covered by their insurance.
H. TRANSFERABILITY
The Wheelchair and Scooter Repair Premium Service Program is not transferable from
product to product or from provider to provider or from consumer to consumer. A
separate plan needs to be purchased by you for each eligible Wheelchair and Scooter
Repair product that you want to cover with the Program. Please also note that each
eligible product’s warranty does not transfer from the first user to any subsequent user.
Accordingly, the Wheelchair and Scooter Repair Premium Service Program will end with
any such transfer because the warranty will have ended. You cannot purchase a new
Program for that subsequent user because there would not be any in‐warranty period
remaining.
I. CONTRACTORS FOR THE SERVICES
Wheelchair and Scooter Repair or the third‐party service provider that has been hired by
Wheelchair and Scooter Repair will perform the Services. The contractor will perform the
Services according to the Program.
J. LIMITED SERVICES WARRANTY; DISCLAIMER OF WARRANTIES
WHEELCHAIR AND SCOOTER REPAIR WARRANTS ONLY THAT THE SERVICES WILL BE
PERFORMED IN A PROFESSIONAL AND WORKMANLIKE MANNER. NO OTHER EXPRESS
WARRANTIES ARE PROVIDED TO YOU. ANY IMPLIED WARRANTIES ARE LIMITED TO
THE TERM OF THIS SERVICE AGREEMENT. NO INFORMATION OR ADVICE (WRITTEN
OR ORAL) PROVIDED TO YOU BY US OR OUR CONTRACTORS WILL CREATE A
WARRANTY BY US OR INCREASE THE SCOPE OF THIS PROGRAM. THIS SERVICE
AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER
RIGHTS THAT VARY FROM STATE TO STATE.

K. LIMITATION OF LIABILITIES

OUR LIMIT OF LIABILITY FOR ANY CLAIM UNDER THIS PROGRAM IS THE COST TO
REPAIR OR REPLACE YOUR COVERED PRODUCT IN ACCORDANCE WITH THE TERMS OF
THIS PROGRAM, NOT TO EXCEED THE PURCHASE PRICE ACTUALLY PAID FOR THE
PRODUCT AND THE PROGRAM BY YOU.
UNDER NO CIRCUMSTANCE WILL WHEELCHAIR AND SCOOTER REPAIR BE JOINTLY OR
SEPARATELY LIABLE FOR ANY OF THE FOLLOWING: (1) THIRD‐PARTY CLAIMS
AGAINST YOU FOR LOSS OR DAMAGES; (2) LOSS OF, OR DAMAGE TO, YOUR RECORDS,
FILES OR DATA; OR (3) SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES (INCLUDING LOST REVENUE, PROFITS OR SAVINGS), EVEN IF WHEELCHAIR
AND SCOOTER REPAIR IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF SUCH DAMAGES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
L. CANCELLATION AND RETURNED PRODUCT
Wheelchair and Scooter Repair may cancel this Program for fraud, material
misrepresentation or non‐payment by you or if required to do so by any state, federal or
other regulatory authority. Wheelchair and Scooter Repair may also cancel this Program
at any time and issue a pro‐rated credit to your account with Wheelchair and Scooter
Repair based on the amount of time remaining in that returned product’s warranty
period.
M. GOVERNING LAW & OTHER PROVISIONS
The laws of the State of California shall govern this Program and any dispute arising out of
or relating to this Program. This Program is the entire agreement between Wheelchair
and Scooter Repair and you concerning the provision of the Services and supersedes any
prior or contemporaneous oral and/or written understandings about the Program. In the
event that any provision of this Program is held to be invalid or unenforceable, the
remaining provisions will remain in full force and effect.
N. ARBITRATION AGREEMENT
The Parties hereto agree that any and all claims, controversies or disputes arising from or
related to this Agreement, including, but not limited to those claims, controversies or
disputes pertaining to the formation, construction, performance, applicability,
interpretation, enforceability, or breach of this Agreement, or any claim or assertion that
all or part of this Agreement is void or voidable, shall be settled by binding arbitration
according to the rules of the State of California. Further, venue for the arbitration
proceeding shall be in Los Angeles, California. The Parties hereto also agree that any
award tendered by the arbitrator may be entered as a judgment in the Los Angeles County
District Court and enforceable as an order of said court and the Parties hereby submit to
the venue and jurisdiction of that court for purposes of enforcement of any arbitration
award.

O. PREMIUM SERVICE PROGRAM RETAIL AGREEMENT
These Terms and Conditions shall be subject to amendment for the purpose of
establishing a retail agreement with a manufacturer or other entity. The retail agreement
shall expressly state the mutually agreed upon wholesale price for the Premium Service
Program, as well as outline payment and registration conditions for all enrollees. The
retail agreement must be signed by both a representative member of Wheelchair and
Scooter Repair and retailing entity.
M. PLAN ADMINISTRATOR CONTACT INFORMATION
If you have any questions about the Program, please contact Wheelchair and Scooter
Repair at:
Wheelchair and Scooter Repair
C/O Premium Service Program
PO BOX 64547
Los Angeles, CA 90064
PSP@wheelchairandscooterrepair.com

Spitfire 1310 Scooter ActiveCare Spitfire 1310 Scooter          
 
Spitfires are next generation, top quality scooters that are lightweight and responsive to help you perform daily activities more easily. Take a seat and bring up the infinitely adjustable tiller controls to precisely where you need them for the most comfortable operation of any scooter in its class. Holds up to 300 lbs. weight capacity—the highest in its class! Its extra compact 19" width passes more easily through the narrowest of spaces. The quick disconnect feature lets you separate the frame and disassemble the components with ease, opening your world to all things possible!

These scooters can handle up to 300 Lbs.
Limited Warranty and Service Program included at no charge!
Free Shipping in the Continental US!

ActiveCare Spitfire 1310 Scooter Red - SKU QMAC1310R
$ 795.95
ActiveCare Spitfire 1310 Scooter Blue - SKU QMAC1310B
$ 795.95

Click Here For Scooter Specifications!
Click Here For Service Program Information!
For more options please call us at 1-877-878-9882 

 

ActiveCare 1410 Scooter ActiveCare Spitfire 1410 Scooter          
 
Spitfires are next generation, top quality scooters that are lightweight and responsive to help you perform daily activities more easily. Take a seat and bring up the infinitely adjustable tiller controls to precisely where you need them for the most comfortable operation of any scooter in its class. Holds up to 300 lbs. weight capacity—the highest in its class! Its extra compact 19" width passes more easily through the narrowest of spaces. The quick disconnect feature lets you separate the frame and disassemble the components with ease, opening your world to all things possible!

These scooters can handle up to 300 Lbs.
Lifetime Limited Warranty!
Free Shipping in the Continental US!

ActiveCare Spitfire 1410 Scooter Red - SKU QMAC1310R
$ 895.95
ActiveCare Spitfire 1410 Scooter Blue - SKU QMAC1310B
$ 895.95

Click Here For Scooter Specifications!
Click Here For Service Program Information!
For more options please call us at 1-877-878-9882 

 

ActiveCare Pilot 2310 Scooter ActiveCare Pilot 2310 Scooter          
 
Pilot scooters offer exceptional quality, value beyond the ordinary, and a 350 lb. capacity to get you wherever your busy life takes you! Its sporty good looks and top speed of 6 mph let you expand your travel range up to 22 miles. The easy-to-operate Pilot helps you perform daily activities with greater mobility and confidence. The infinitely adjustable tiller lets you place the operating controls where they are most comfortable for you. Available Captain’s Chairs add comfort. And at only 22" wide, the Pilot is one of the narrowest scooters in its class, allowing you to zip through tight spaces with ease.

These scooters can handle up to 350 Lbs.
Lifetime Limited Warranty!
Free Shipping in the Continental US!

ActiveCare Pilot 2310 Scooter Burgundy - SKU QMAC2310R
$ 1699.95
ActiveCare Pilot 2310 Scooter Blue - SKU QMAC2310B
$ 1699.95

Click Here For Scooter Specifications!
Click Here For Service Program Information!
For more options please call us at 1-877-878-9882 

 

ActiveCare Pilot 2410 Scooter ActiveCare Pilot 2410 Scooter          
 
Pilot scooters offer exceptional quality, value beyond the ordinary, and a 350 lb. capacity to get you wherever your busy life takes you! Its sporty good looks and top speed of 6 mph let you expand your travel range up to 22 miles. The easy-to-operate Pilot helps you perform daily activities with greater mobility and confidence. The infinitely adjustable tiller lets you place the operating controls where they are most comfortable for you. Available Captain’s Chairs add comfort. And at only 22" wide, the Pilot is one of the narrowest scooters in its class, allowing you to zip through tight spaces with ease.

These scooters can handle up to 350 Lbs.
Lifetime Limited Warranty!
Free Shipping in the Continental US!

ActiveCare Pilot 2410 Scooter Burgundy - SKU QMAC2410R
$ 1879.95
ActiveCare Pilot 2410 Scooter Blue - SKU QMAC2410B
$ 1879.95

Click Here For Scooter Specifications!
Click Here For Service Program Information!
For more options please call us at 1-877-878-9882